Return, Replacement, and Refund Policy
Thank you for choosing Acezd Hardware. We are committed to providing you with an exceptional experience, whether you're purchasing products or services. Please carefully review our comprehensive Return, Replacement, and Refund Policy.
For any inquiries regarding your order or service, please reach out to our customer service team:
- Email: email@example.com
H-326, N. Rajinder Nagar
New Delhi, New Delhi, India,
Return, Replacement, and Refund Process
Our approach to addressing Return, Replacement, and Refund requests is designed to be flexible and responsive. We encourage you to:
- Initiating a Request:
- Notify us of any issues with your delivered product or service as soon as possible.
- Provide essential details:
- Order number
- Clear photos of the product
- Description of the issue
Analysis and Resolution
- Evaluation Process:
- Intimation of a product issue does not guarantee an automatic Replacement or Refund.
- Our dedicated team will meticulously analyze each case to determine the most suitable resolution.
Confirmation and Communication
- Notification of Outcome:
- Once a Return, Replacement, or Refund is confirmed, you will receive comprehensive details via email.
- Ensure your contact information is accurate for seamless communication.
Product-Specific and Service Policies
- Diverse Policies:
- Each product may feature a unique return or replacement policy.
- Some products may not be eligible for either Return or Replacement.
- Services that are non-deliverable will be subject to a customized resolution process.
Last Updated: 27th November, 2023
We sincerely appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact us.
Thank you for entrusting Acezd Hardware with your shopping and service needs!